HOW TO DISABLE AUTO TOP-UP AT COUNTRY JAM

We hope you have enjoyed the Cashless Auto Top-up feature this weekend at Country Jam 2017!

As a friendly reminder, you can disable Auto Top-up at any time to avoid getting topped-up if your balance falls below $10 at the end of the night. Simply log in to your cashless account and click the “Disable Auto Top-up” button from the Top-up page.  

Cashless Account Refund Policy

All credit (excluding top-up bonuses) left unredeemed by the close of the event on June 18, 2017 will be refunded in accordance with the terms below:

Leftover funds in your account, purchased online or on-site at the event using a credit or debit card, will automatically be refunded back to your card (less a $5 refund processing fee) within 10 business days following the end of the event.